Delivery Policy

At BONLIFE FURNITURE, we are committed to delivering your orders safely and efficiently. Please review our delivery details below.:

Orders are typically processed within 3 business days. Our team will contact you by phone within 3 business days after your order is placed to arrange the delivery date and time.
Delivery is generally completed within 1–2 weeks, depending on location and scheduling availability.
Please note that holidays and severe weather conditions may occasionally affect delivery timelines.

We currently provide local delivery within Toronto and surrounding areas, up to 130 km.
For locations beyond 130 km, please contact us prior to placing your order to discuss available options.
Delivery is provided to the building entrance. For condo or apartment buildings, delivery to the unit is available when elevator access has been arranged in advance.
Products are delivered unassembled. Assembly or stair carry services are not included.

Delivery fees are calculated based on distance and will be automatically shown at checkout according to your address.
Within 5 km – $30 (Minimum order $95 )
5–10 km – $50 (Minimum order $95 )
10–15 km: – $60 (Minimum order $95)
Over 15 km: Minimum order $200
- 15–25 km – $70
- 25–40 km – $80
- 40–50 km – $100
- 50–60 km – $120
- 60–80 km – $160
- 80–100 km – $200
- 100-130 km – $250
Delivery fees may be adjusted if the delivery address is changed after the order is placed.

Our team will contact you to arrange the delivery schedule once your order is ready.
For condo or apartment buildings, please arrange elevator access in advance to ensure smooth in-unit delivery.
Please ensure someone is available during the confirmed delivery window. Additional delivery fees may apply if re-delivery is required.
If you have any special delivery requests, please contact us in advance so we can review available options.

Customers are welcome to pick up their orders from our warehouse at no additional charge.
After placing your order, you will receive an email within 3 business days confirming inventory availability and pick-up instructions.
Please visit the warehouse only after receiving the confirmation email and follow the pick-up instructions provided.
When picking up your order, kindly bring your order confirmation for verification.
Orders must be picked up within 14 days after you have been notified that your order is ready for pick-up.
- If additional time is needed, please contact us in advance so we can discuss available storage options.
- Orders not picked up within 14 days, and without prior notice or approved arrangements, may be subject to storage fees of $50 per week.
- Orders that remain uncollected for more than 30 days without communication may be considered abandoned. BONLIFE Furniture reserves the right to cancel the order, resell the merchandise, or otherwise dispose of the items. No refund will be issued for abandoned orders.
Customers are responsible for arranging suitable transportation for their items.

🔧 Assembly & Installation

Products that require assembly will be delivered unassembled. Assembly instructions and necessary hardware are included where applicable.
At this time, in-home assembly services are not included. Customers may arrange professional installation services independently if desired.